August 29, 2012—DocsCorp, global leader in document integration technology and productivity software for enterprise content management systems, announced today that its contentCrawler software now integrates with ProLaw from Thomson Reuters Elite.
contentCrawler is an integrated analysis, processing and reporting framework designed to enable ProLaw administrators to search and query ProLaw for specific documents. It can then process these documents based on a particular “service,” for example OCR, profiling the resulting documents back into ProLaw with minimal intervention. Once profiled, the ProLaw index server will recognize and index these image documents, which had previously been invisible to text searching.
Better visibility, better search
The contentCrawler OCR service was designed and developed to address a very real and serious issue--image-based documents. More than 20% of documents in a content repository are "invisible" to search technology. These documents frequently get profiled in content repositories as a result of ingestion of legacy or litigation documents, saving emails with attachments, mobile technology and employee workarounds, which bypass the OCR'ing process.
Failure to produce documents on demand impacts the bottom line, workplace efficiency, regulatory compliance, productivity and exposes a firm to unnecessary risks such as sanctions, dismissal of claims, ultimate loss of case as well as undermining a firm's reputation.
“It is a fact that content repositories are full of non-searchable content. The problem for IT staff is that there is no easy way to determine the size of the problem or how much it will cost to fix it. The contentCrawler framework can provide the CIO/CTO with the numbers to build the business case for solving this problem,” says DocsCorp President, Dean Sappey.
“If you don’t know the extent of the problem, or you are not sure if you have a problem, DocsCorp invites you to download the contentCrawler Audit Report tool, which will provide you with an audit report on the image-based documents in your document management system,” suggests Sappey.
contentCrawler integrates with Autonomy iManage, OpenText eDOCS DM, OpenText Content Server, ProLaw, Worldox as well as MS Windows file systems.