30% of documents in ECM are invisible to search

New White Paper Analyzes Business Risks from Invisible Documents in Enterprise Content Management Systems

Published on April 10, 2017 by Kerry Carroll

DocsCorp has released a new, in-depth white paper “Invisible Documents: A Serious Risk to Enterprise Content Management (ECM) Compliance and Productivity,which discusses how invisible documents impact not only compliance and productivity, but also undermine confidence in company systems

The white paper presents an up-to-date analysis of how hidden files, which do not show up in searches, undermine investment in an ECM while also posing a serious threat to a company’s professional reputation.

DocsCorp President and Co-Founder, Dean Sappey, advocates that all businesses that use an ECM – particularly in legal, financial, and government organizations – need to be aware of the potential threats posed by invisible documents.

“Businesses have made considerable investments in document management and search technologies, but our experience with thousands of organizations globally has shown that that at least 20-30% of documents in a DMS are non-searchable. This lack of transparency represents a significant risk to any business since its reputation and financial well-being could be impacted simply by failing to produce a specific document on demand,” said Mr. Sappey.

The white paper is available for download from the DocsCorp website. It is also being promoted by Microsoft Azure as part of a North American partnership with DocsCorp.