Thank you to everyone who nominated DocsCorp as a provider of exceptional customer service in the 2010 ILTA/InsideLegal Member Technology Purchasing Survey.

The customer service awards were published in the 2010 ILTA Member Technology Purchasing Survey and released at the ILTA Conference in Las Vegas. DocsCorp ranked fifth after CDW, Autonomy, Dell and MindSHIFT. Other companies that were recognized were ADERANT, Advanced Productivity Software (APS), Cisco, eSentio Technologies, LexisNexis and Open Text.

"We are absolutely delighted to be recognized as a provider of exceptional service by the ILTA membership,” said DocsCorp co-founder and President of Sales, Marketing and Strategy David Woolstencroft. “Customer service is central to everything we do. Our mission is to deliver customer service that exceeds expectation, and this recognition only reinforces our desire to work toward that goal every day."

The 2010 ILTA Member Technology Purchasing Survey
The 2010 Survey focused on feedback from ILTA member law firms with 50 or more attorneys, covers IT budgeting; technology purchasing patterns; selection criteria and influencers; technology trends and IT challenges, and state-of-the-economy questions. 

The 43 question web-based survey was distributed to approximately 610 ILTA member firms, ranging from 50 to 3,000 attorneys. 84% of all participating firms came from the US, with the remaining 16% originating from Canada, the UK, Australia, New Zealand and Brazil.