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DocsCorp FAQs
To help you and your colleagues we have provided answers to these frequently asked questions about DocsCorp and its pdfDocs Solutions Suite of products..

Contact Sales: sales@docscorp.com

 
 
     
   

Why PDF?
DocsCorp outputs documents to the portable document format (PDF) because it is the de facto standard for distributing electronic documents and for the long-term preservation and archiving of documents. It is a format that is safe, secure and universal. Over 1 billion people have downloaded the free Adobe Reader.

 
    How does the DocsCorp offering compare with other products?
Our solution addresses the needs of different organizations around the world that distribute electronic documents, work with paper and electronic forms and scanned documents. The pdfDocs Solutions Suite of products integrates with MS Office, scanners, MFDs, the world’s leading document and records management systems to help organizations manage the flow of paper and electronic business critical documents within their organization and out to their clients.
   
   

How easy are our offerings to install?
pdfDocs Desktop has been installed in over 2,000 businesses worldwide to integrate with their business applications, scanners, MFDs and document management systems.

   
   

How does pdfDocs integrate with document management systems?
pdfDocs integrates completely with Hummingbird DM, Interwoven WorkSite and WORLDOX. You simply right-click on a document within the DMS and create a PDF as a new document, a related document or as an email attachment.
External PDF documents can be saved and profiled into your document management system directly from pdfDocs Desktop.

   
   

What are the training requirements of our offerings?
pdfDocs is a product that is intuitive and easy to learn. DocsCorp provides online step by step flash demos that show users how to get the most out of the product.
DocsCorp staff also provide online training and demonstrations to users. It is simply a matter of requesting training for you and your colleagues.

   
   

What are the support requirements of our offerings?
DocsCorp provides its clients and its partners with a number of support options:
Online support is available 24x7 through our Knowledgebase. Installation and technical manuals can be downloaded to assist with installation and technical inquiries.
Clients and partners can also request support from DocsCorp by telephone or by email.

 

 
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