logo

GET A DEMO
  • About
    • About Us
    • Industry Guides
    • Watch Our Story
    • Customer Success Stories
    • Contact Us
  • Products
      • veroDocs
      • styleDocs
      • cleanDocs
      • cleanDocs Server
      • compareDocs
      • compareDocs Cloud
      • pdfDocs
      • pdfDocs Binder
      • printDocs
      • contentCrawler
      • contentCrawler Cloud
  • Solutions
    • Redaction
    • Finding Documents
    • Email Security
    • Manage Metadata
    • Document Comparison
    • Document Bundling
    • OCR for Dropbox
    • Legal Software
    • Accounting Software
    • Mimecast
  • Developers
    • compareDocs SDK
    • compareDocs Cloud API
  • Integrations
    • iManage
    • NetDocuments
    • OpenText
    • SharePoint
    • Worldox
    • Other Integrations
  • News
    • Press Releases
    • Events and Webinars
    • Our Blog
    • Infographics
    • Customer Success Stories
    • Industry Guides
    Discover how to produce high-quality work at every stage of the document journey Discover how to produce high-quality work at every stage of the document journey How Travers Smith, one of the world's most innovative law firms, uses compareDocs SDK How Travers Smith, one of the world's most innovative law firms, uses compareDocs SDK
  • Support
    • Customer Support
    • Client Portal
    • myDocsCorp
    • Credit Card Payments
    • eLearning
    • Training Partners
    • Quick Training Guides
    • On-Demand Training Webinars
    • Product FAQs
  • Partners
    • Become a Partner
    • Find a Partner
    • Training Partners
    • Partner Portal
  • Buy
    • cleanDocs
    • compareDocs
    • pdfDocs


DOWNLOAD THE PDF

pdfDocs helps Swansea Council go digital

pdfDocs saves Swansea Council's legal team 20 working hours per case thanks to more efficient electronic bundling and distribution tools. Going digital also helped the Council to drastically reduce their paper usage.

Client Challenge

  • Reduce the number of hours spent preparing case files to increase efficiency and output
  • Streamline document bundling styles so that the client experience is optimized and consistent
  • Send out document bundles electronically to ensure clients receive them in a timely manner
  • Digitally search and redact information while guaranteeing privacy and confidentiality

pdfDocs as a solution

  • Reduced the time spent bundling documents from 37+ hours to 17 hours 23 minutes
  • Gave the user a way to bundle multiple documents into a single PDF file that they can distribute electronically through their legal portal (ShareFile)
  • Provided a built-in search and redact tool to completely erase sensitive information with confidence

Business Value

  • Faster, more efficient processes that reduced the number of hours spent working on each case file
  • A better client experience thanks to faster delivery and consistent styles
  • Reduced paper usage, helping them to save resources and be more environmentally-conscious
  • Information is protected by thorough redaction and a secure distribution method

The Swansea Council is the governing body for one of the Principal Areas of Wales covering Swansea, Gower, and the surrounding area. The Council consists of 72 councilors representing 36 electoral wards. The Council also serves as the local education authority for schools based within the unitary authority.

Challenge: Reduce time spent on document bundling and find a solution to distribute them electronically


To allocate their resources to areas that were in real need, Swansea Council’s legal team looked to find an electronic solution for PDF binder assembly and distribution. Since their focus is on helping the wider Swansea community, the Council wanted to create more efficient processes so that more could be accomplished. The legal team was spending over 37 hours manually editing and assembling document bundles for each case that crossed their desks. With caseloads of 12 per week per lawyer, it was a process that was consuming valuable resources.

The legal team needs to bundle and distribute client files as part of Child Care cases. Often, they need to redact confidential information like names and addresses. To keep this information concealed the team was manually redacting it using black marker pens, a separate contents page in Word, and a lot of photocopying. Staff wanted a way to search for and redact words electronically.

The team wanted to reduce the amount of paper they were using by sending out the Child Care document bundles via email instead of mail. Not only were the bundled files taking up to five business days to reach clients, but they also increased paper usage. Inconsistent bundling styles among paralegals were also causing issues among clients, as the files weren’t always easy to navigate. Consistency across bundling was needed to optimize the client experience.

As the legal team reviewed the products available, it saw that pdfDocs could transform its workflows and give members of the Swansea community an even better experience with the Council.

Solution: pdfDocs for electronic redaction and binder assembly and distribution


The legal team at Swansea Council needed PDF software that could drastically reduce the number of hours spent assembling and distributing document bundles. The team also needed software that could digitally search for and redact words in a document. pdfDocs delivered on both.

Users have the ability to create, collate, edit, redact, annotate, and secure PDF content with pdfDocs. When creating electronic PDF binders, pdfDocs Binder automates the process of converting and assembling many documents into a file that can be distributed to clients quickly and securely. Swansea Council users assemble binders in pdfDocs Binder and use their legal portal, ShareFile, to send to other parties. pdfDocs has shaved more than 20 hours off the document bundling process for Swansea Council.

The in-built redaction tool in pdfDocs does more than place a black box over text. It completely erases it from the document so that it cannot be uncovered. The users at Swansea Council can now search for whole words and phrases and redact all instances in a few clicks. No printing needed.

pdfDocs optimized the client experience for Swansea Council by making PDFs consistent across style and navigation. Paralegals can add headers and footers, page numbering, watermarks, stationery, and security settings to each electronic binder. Recipients can easily jump between sections using the bookmarks.

By removing printing and mailing from the document bundling process, pdfDocs from DocsCorp has helped Swansea Council digitize and reduce their reliance on paper. Not only do they save up to 15 hours per lawyer each week preparing bundles, but they are also now in line with their goal of being environmentally-conscious.

  • How a top firm uses metadata cleaning on the server as part of its data breach prevention strategy
  • Product training by DocsCorp empowered attorneys to get more value from their software
  • How Travers Smith, one of the world's most innovative law firms, uses compareDocs SDK
  • How MacRoberts simplified software management with DocsCorp
  • Madgwicks Lawyers increases productivity using a PDF editor with iManage integration
  • How DocsCorp and SeeUnity delivered a joint solution that cleans documents of metadata as they sync between systems
  • DocsCorp and Morae’s Phoenix Business Solutions: a partnership based on teamwork and trust
  • How Delphi uses technology from DocsCorp to minimize human error
  • How award-winning Benelux law firm Stibbe uses DocsCorp solutions for core legal workflows
  • How Stibbe used contentCrawler to index 28 million documents and emails for its enterprise search engine
  • Automating electronic binder production boosted productivity and morale at this leading Australian law firm
  • How U.S. law firm Taft eliminated licensing and performance issues when it switched to compareDocs for document comparison
  • How contentCrawler improves the user experience of searching in Microsoft SharePoint
  • An IT Infrastructure Manager explains how simple it was to manage compareDocs during a merger and Office 365 update
  • How confidence was restored in core applications like metadata cleaning and document comparison at UK firm Hempsons
  • How Top U.S. firm Shook, Hardy & Bacon automated OCR, resulting in more litigation items being filed in less time
  • How UK Top 100 Firm Winckworth Sherwood strengthened data protection for GDPR compliance
  • How DBL Law converts image files to searchable PDFs using batch OCR processing
  • How this insurance broker slashed paper usage with document comparison software
  • How Simpson Grierson found a better alternative for document comparison
  • How a PDF binder solution gave Simpson Grierson a competitive edge on billable hours, and their clients an even better experience
  • Preparing for changes to data privacy regulations: How Simpson Grierson improved and streamlined its metadata cleaning
  • A regulatory body in Australia’s legal industry reduces production costs for mandatory paperless Court Briefs by 84%
  • How an ISO 27001 certified law firm manages the risk of data breaches
  • Four solutions, one firm: How ByrneWallace uses the DocsCorp productivity suite
  • How Mobile Helix used compareDocs SDK to provide accurate document comparison in the LINK App for Lawyers
  • Seddons uses cleanDocs and contentCrawler to support their GDPR compliance goals
  • cleanDocs helps DBL Law protect against accidental data leaks
  • contentCrawler helps minimize the number of hidden files in Makinson d'Apice DMS
  • contentCrawler changed Becker & Poliakoff's OCR workflow from four steps to one
Home
  • About DocsCorp
  • Disclaimer
  • Privacy Policy
  • GDPR Policy
  • Data Security
  • Accreditations
  • Service Level Agreement
  • Human Rights Policy
  • Anti-Slavery and Human Trafficking Policy
  • Anti-Bribery and Corruption Policy
  • COVID-19 Statement
Products
  • veroDocs
  • styleDocs
  • cleanDocs
  • cleanDocs Server
  • compareDocs
  • compareDocs Cloud
  • compareDocs Cloud API
  • compareDocs SDK
  • pdfDocs
  • pdfDocs Binder
  • printDocs
  • contentCrawler
  • contentCrawler Cloud
News
  • Press Releases
  • Events/Webinars
  • Industry Guides
  • Case Studies
  • Blog Posts
  • Infographics
  • Watch Our Story
myDocsCorp
  • Support Login
  • Pay2Go
  • myDocsCorp
  • Training Directory
  • Customer Support
  • Product FAQs
  • Find a Partner
  • Contact Us
  • blog
  • linkedin
  • twitter
  • facebook
logo

© Copyright DocsCorp 2021 - All rights reserved.