The following is an excerpt from Updating your data protection strategy, a free industry guide that looks at new data protection regulations in places like Europe, America, and Australia, and how to protect against the number one cause of data breaches. Catch up on the previous posts here: part 1, part 2, and part 3.
Potential data breach: Sending the wrong document or file
With over 205 billion email sends on an average weekday it is no wonder there are so many opportunities for error. Employees making mistakes when sending emails is often the basis for organizations deploying additional security measures. Some are minor matters, but others are more serious – like sending customer lists to business partners with connections to competitors. Now, under new regulations, this could cost a business millions of dollars.
In January 2018 Leicester Council sent details of “hundreds, potentially thousands” of vulnerable people to taxi firms. The council accidentally sent a spreadsheet containing the details of people requiring care or with special needs to 27 taxi companies while soliciting tenders to transport such people. A recall email was sent over 24 hours later asking recipients to delete the email without trying to open or read it. Councillor Ross Grant, however, said that “There is no guarantee this has not been copied and spread, we cannot put the genie back in the bottle”.
Source: “Leicester Council sent care children list to taxi firms.” BBC News: UK, January 12, 2018.
Solution: An email add-in that confirms each attachment is the correct one to attach
An email recipient checking solution should also offer an attachment checking function. On the same screen at the same time, users can confirm that both the email addresses and attachments are correct. Intervening before the email leaves the Draft folder stops information leaks in their tracks.
Download the guide to Updating your data protection strategy to learn about the new regulations and a simple solution to make sure your workplace is protected.