About Our Support
We have support teams based all over the world to assist you with any questions or difficulties you may be experiencing. Support is available to our users 24 hours a day, 5 days a week to ensure we can get you back up and running as soon as possible.
If you have any questions or experience any difficulties with your DocsCorp software, please contact us for help.
How We Help
- 24 x 5 help desk
- Quick tutorials
- Quick reference product guides
- Comprehensive courseware
- DocsCorp community
The Resource Portal is for clients and partners. Log in to download the latest versions of your software; get information on your license, support and renewal details. The portal also contains educational and learning material to get you up to speed with your DocsCorp software.
To access the Portal, you will need a login and password. If you don’t have access to the Portal, contact our support desk for help.
Join our growing online community of DocsCorp users and partners who participate in discussions and share information on DocsCorp products and technologies.
There are a number of ways in which you can also stay connected to DocsCorp. We have a presence on social media platforms:
- YouTube
We also publish information on the official DocsCorp blog as well in our monthly newsletter, which features new product releases as well as company announcements.
Online learning specialists, Capensys, has developed a series of low-cost eLearning modules and resources for DocsCorp clients.
pdfDocs, compareDocs, and cleanDocs are available for purchase. Please contact your Account Manager for pricing. An eLearning system will soon be available for cleanDocs.
Whether you're using DocsCorp software for the first time or looking to refresh and expand your skills, we're pleased to offer training through the following partners:
- Canterbury Associates
- PDF Academy
- Traveling Coaches
- Savvy Training & Consulting
Training Guides can also be downloaded from the Resource Portal (currently limited to compareDocs).
Support that is above and beyond
Josh Schreiner, IT Director at Workman Nydegger details his experience with DocsCorp support staff, who he feels take complete ownership of the issue and resolve it quickly.
Really good service and support
Jeffrey Middendorf, IT Director at Katz Teller Brant & Hild explains his firm’s experience with DocsCorp support over many years. As an early adopter, the firm has had a good experience and has a number of enhancements added to the software.
"The support people have been absolutely a pleasure to work with. They've gone far and above what needed to be done when we've asked them for help and they've always been right there and ready to help us with our needs."
Jeffrey Middendorf
IT Director, Katz Teller Brant & Hild
"The staff has always been prompt, right on time. They’ve gone above and beyond as far as support. Anything from the very smallest user issues that arises all the way up to something that's absolutely critical, they've been very timely in responding to it."
Elbert Wilkerson
IT Assistant, Gresham Savage
"We tend to always get one or two of the same resource consultants. When we do have trouble, they know us, they know our business, and they carry the relationship. It's fantastic."
Jeffrey Richards
IT Director at Wendel, Rosen, Black, and Dean
Top UK law firm Lewis Silkin turns to DocsCorp for DMS integration Workshare couldn’t provide
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DocsCorp is a Microsoft Gold Certified Partner and global leader in document productivity software for document management professionals. DocsCorp has announced that all its products (cleanDocs, compareDocs, contentCrawler, pdfDocs and compareDocs cloud) are 100% compatible with the recently released Microsoft Office 2016 and Windows 10.
Support Centers of Excellence
Asia Pacific
Sydney, Australia
Europe, Middle East & Africa
London, UK
North & South America
Baltimore | Chicago | Portland (OR) USA
Support 24/5
Local Support. Global Reach.
We have support teams based all over the world to assist you with any questions or difficulties you may be experiencing. Support is available to our users 24 hours a day, 5 days a week to ensure we can get you back up and running as soon as possible.
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